Before you make an inquiry
We have put together a series of answers to frequently asked questions. Please first refer to this page before making an inquiry.See Frequently Asked Questions
Inquiry via form
Please inquire via either for questions that are not listed on our FAQ page.
We respond to inquiries via our email form when we receive them, but depending on the question, we may require some time to reply. To contact us on the day of your stay, please contact us by phone.
To contact us on the day of your stay, please contact us by phone (+81-837-25-3300 available between 9:00 a.m. - 5:00 p.m. JST).
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